QUALITY

• CER-MAC INC. is committed to significant sales growth in the world marketplace with products that meet or exceed our customer quality requirements. We are committed as a full-service manufacturing organization to deliver defect-free products, on time.

• Our interpretation of Quality is that we must have an understanding of our customers' specific needs and requirements. Cer-Mac establishes guidelines that clearly define these requirements, and then follows through by consistently conforming to these standards at every phase of our process.

• Cer-Mac uses in-process control techniques based on defect prevention, rather than defect detection. Evidence of process capability will be applied before your jobs are processed. Once key process parameters have been identified, they are tracked during the entire manufacturing process.

• Every individual is challenged to be committed to a "Cost of Quality" attitude that prevents and minimizes inconsistency in our manufacturing process. The Cost of Quality is our management tool that allows Cer-Mac to understand the negative impact of work not performed right the first time.

• With the attitude of "QUALITY FIRST" we are prepared to meet the global competitive challenges. On an individual basis, our reward will be continued financial success and the pride in knowing we have met the challenge successfully. Thus Cer-Mac can continue the path of providing its employees with every job opportunity available.